Terms and Conditions

1. Acceptance of Terms

By accessing or using the Artima AI platform ("the Service"), operated by Mingle Minds s.r.o., Company ID: 21890749, registered in the Czech Republic ("Provider", "we", "us", "our"), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, do not use the Service. These terms constitute a legally binding agreement between you and the Provider.

2. Service Description

Artima AI is an AI-powered social media management platform that enables you to:

• •connect and manage multiple social media accounts from one place
• •create, schedule, and automatically publish content
• •generate text, images, and other content using artificial intelligence
• •manage comments, messages, and audience interactions
• •analyze post performance and track statistics
• •store and organize media files
• •collaborate in team workspaces

3. Account Registration

To use the Service, you must:

• •provide accurate and complete registration information
• •be at least 16 years of age
• •maintain the security of your account and password
• •notify us immediately of any unauthorized access to your account
• •not provide access to your account to third parties without our consent

You are responsible for all activities conducted under your account. The Provider is not liable for damages caused by unauthorized access to your account if such access resulted from your negligence.

4. Connected Social Media Accounts

When connecting social media accounts to the Service:

• •you authorize us to access your social media accounts and publish content on your behalf
• •you represent that you have the authority to connect those accounts and act on their behalf
• •you acknowledge that you remain subject to the terms of service of each social media platform
• •you acknowledge that we are not responsible for changes to policies, APIs, or terms of social media platforms
• •you are responsible for ensuring all published content complies with the rules of the respective platforms

5. AI-Generated Content

The Service uses third-party artificial intelligence technologies (including, but not limited to, OpenAI and Anthropic services) to generate text and image content. By using these features, you acknowledge and agree to the following:

• •All AI-generated content is provided "as-is", without any warranties regarding accuracy, completeness, originality, suitability, or legality.
• •Artificial intelligence may occasionally generate content that is inaccurate, misleading, biased, outdated, inappropriate, or potentially infringing on third-party rights.
• •You are solely responsible for reviewing, editing, and approving all AI-generated content before publication or any other use.
• •We do not guarantee that AI outputs will be unique or original. The same or similar outputs may be generated for other users.
• •We do not guarantee any specific results, reach, engagement, or business outcomes from using AI-generated content.
• •AI features may change over time due to model updates, changes by AI service providers, or regulatory changes.
• •AI outputs do not constitute professional advice — legal, financial, medical, or otherwise. They are not a substitute for professional consultation.

USE OF AI FEATURES IS AT YOUR OWN RISK. The Provider accepts no liability for the consequences of using or publishing AI-generated content.

6. Responsibility for Published Content

Regardless of whether content was created by you, generated by artificial intelligence, or a combination of both:

• •You bear full responsibility for all content you publish through the Service on social media or elsewhere.
• •You must ensure that published content does not violate applicable laws, third-party intellectual property rights, personality rights, social media platform rules, or any other third-party rights.
• •You must ensure that published content is not deceptive, offensive, discriminatory, hateful, or otherwise contrary to good morals.
• •You acknowledge that publishing AI-generated content may be subject to disclosure requirements under applicable legislation (in particular the EU AI Act, FTC rules, and other regulatory bodies). Compliance with these obligations is your responsibility.
• •The Provider accepts no liability for damages, losses, claims, or proceedings arising from content you have published through the Service, regardless of whether such content was generated by artificial intelligence.

7. Acceptable Use

You agree NOT to:

• •violate applicable laws, regulations, and directives of the Czech Republic, the European Union, or other relevant jurisdictions
• •infringe intellectual property rights, personality rights, or other rights of third parties
• •distribute spam, malware, viruses, or other harmful content
• •use the Service to harass, abuse, threaten, or harm others
• •impersonate other persons or entities or misrepresent your affiliation
• •attempt to gain unauthorized access to the Service, accounts of other users, or related systems
• •use the Service to generate content for the purpose of fraud, disinformation, or manipulation of public opinion
• •circumvent technical limitations or security measures of the Service
• •violate the terms of social media platforms
• •resell or transfer access to the Service to third parties without our written consent

We reserve the right to suspend or terminate your account for violations of these terms without prior notice and without entitlement to refunds.

8. Content Ownership

• •You retain ownership of your original content that you upload or input into the Service.
• •You grant us a non-exclusive, worldwide license to display, process, and transmit your content to the extent necessary for providing the Service.
• •For AI-generated content: you receive the right to use it for your own purposes. You acknowledge that the same or similar content may be provided to other users and that we do not guarantee exclusivity of outputs.
• •The Provider retains all rights to the platform, technologies, software, algorithms, brand, and other intellectual property related to the Service.

9. Payments and Subscriptions

• •Certain features of the Service require a paid subscription. The scope of features and number of credits depends on the chosen plan.
• •All prices are listed excluding VAT unless explicitly stated otherwise. VAT will be added at the rate required by law.
• •Payments are made in advance for monthly or annual billing periods. Automatic subscription renewal will occur unless you cancel before the end of the billing period.
• •Prices are subject to change. We will notify you of price changes at least 30 days in advance. If you disagree with the change, you may cancel your subscription.
• •Unused credits expire at the end of each month and cannot be carried over to the next period.
• •Refunds are handled per our refund policy. Early termination of a subscription does not automatically entitle you to a pro-rata refund.
• •Non-payment may result in suspension or termination of the Service.

10. Data Protection

The processing of personal data is governed by our Privacy Policy, available on the Privacy page, which forms an integral part of these Terms and Conditions. By using the Service, you consent to the processing of your personal data in accordance with this policy and the General Data Protection Regulation (GDPR).

11. Disclaimer of Warranties

To the maximum extent permitted by law:

• •The Service is provided "as is" and "as available", without any express or implied warranties.
• •We do not guarantee continuous, error-free, or secure availability of the Service.
• •We do not guarantee the accuracy, reliability, quality, or suitability of AI-generated content for any particular purpose.
• •We do not guarantee specific business results, increased reach, engagement, or any other measurable benefit from using the Service.
• •We are not responsible for actions, outages, API changes, or changes to terms of third-party social media platforms.

12. Limitation of Liability

To the maximum extent permitted by law:

• •The Provider shall not be liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to lost profits, loss of data, loss of goodwill, business interruption, or other intangible losses.
• •The Provider's total liability for any claims arising from these terms or the Service is limited to the amount you have actually paid us in the 12 months preceding the event giving rise to the claim.
• •The above limitations apply regardless of whether the Provider was advised of the possibility of such damages and regardless of the legal basis of the claim.
• •The Provider is not liable for damages caused by content you published through the Service, including AI-generated content.

13. Indemnification

You agree to indemnify and hold harmless the Provider, its directors, employees, and suppliers from all claims, damages, losses, costs, and expenses (including reasonable legal fees) arising from:

• •your use of the Service
• •content you have published or shared through the Service, including AI-generated content
• •your violation of these Terms and Conditions
• •your violation of third-party rights
• •your violation of applicable laws and regulations

14. Termination

• •You may cancel your account at any time in your account settings.
• •We may suspend or terminate your account for violations of these terms without prior notice.
• •Upon termination, your right to use the Service ceases. You are not automatically entitled to a pro-rata refund for any unused period.
• •After account termination, we will delete your content within 30 days, except for data we are required to retain for legal reasons.
• •Provisions regarding limitation of liability, indemnification, content ownership, and governing law survive termination.

15. Modifications to Terms

We may modify these Terms and Conditions. We will notify you of material changes by email or in-app notification at least 30 days in advance. Continued use of the Service after the changes take effect constitutes acceptance of the new terms. If you disagree with the changes, you may stop using the Service and cancel your account.

16. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the Czech Republic. Any disputes arising in connection with these terms or the Service shall be resolved by the competent courts of the Czech Republic. Before initiating court proceedings, the parties shall attempt to resolve the dispute amicably.

17. Severability

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

18. Contact

For questions regarding these Terms and Conditions:

• •Mingle Minds s.r.o.
• •Email: legal@artima.ai
• •Support: support@artima.ai
• •Phone: +420 605 375 252